Shipping policy

Shipping Policy for Kisskind.com

We currently ship eligible orders to addresses in the United States.

Order processing

Orders are normally processed within 1–2 business days, excluding weekends and holidays. Processing time is separate from transit time.

Shipping cost

Free standard shipping is provided on all eligible U.S. orders. The shipping method and any available alternatives are shown at checkout.

Estimated delivery

After dispatch, standard delivery usually takes 3–5 business days. Delivery dates are estimates and may be affected by carrier delays, severe weather, address issues, holidays, or other events outside our control.

Tracking

When an order ships, we email the tracking information to the address provided at checkout. Carrier tracking may take up to 48 hours to update.

Address accuracy and delivery issues

Please review the delivery address before placing an order. If you notice an error, contact us promptly; we cannot guarantee a change after fulfillment begins. If tracking shows a problem or the package has not arrived within 10 business days after dispatch, email customerservice@kisskind.com with the order number.

Returns

For return eligibility and instructions, please review our Refund Policy and contact customer service before sending an item back.

Questions: customerservice@kisskind.com · +1 (281) 454-1797